Help Center

FAQs

MANAGING YOUR ORDER

HOW TO PLACE AN ORDER?

WHAT IF A DISCOUNT CODE WASN'T APPLIED TO MY ORDER?

Shipping

How Long Does Delivery Take?

What If I ordered multiple items, but just received one?

Tracking Information

Will I get a Tracking Number (#)?

Why is my Tracking Number (#) not working?

Where Can I Track My Order?

PAYMENT

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING IN YOUR WEBSITE?

PAYMENT ERRORS

WHY COULDN'T I COMPLETE MY ORDER BECAUSE OF "ZIP CODE DOES NOT MATCH" ERROR?

Privacy Policy

HOW CAN I TRUST YOUR STORE TO PROVIDE MY CARD INFORMATION?

WILL MY CARD'S INFORMATION BE KEPT OR STOLEN?

Refunds/Cancellations

WHAT IF I RECEIVED A DAMAGED ITEM?

CAN I CANCEL MY ORDER/GET A REFUND?

Order Mistakes

Can I Change my Shipping Address?

Can I Change the Color/Size of my Item?

IP Policy

WHAT IS YOUR IP POLICY?

WHAT IS YOUR COMPANY'S IP POLICY OF OTHERS?

Cookie Policy

What is our Cookie Policy?